Terms of Service

You must be at least 13 years of age to use Sendet. If you are under the age of majority where you live, you must have a parent or legal guardian’s permission and supervision. Purchases must be made by an adult authorized to use the payment method. By using the Service, you represent that you meet these requirements. If you are using Sendet on behalf of an organization, you represent that you have authority to bind that organization to these Terms. If we discover that a user is under 13, we will promptly restrict their account and arrange deletion of personal information they submitted, subject to applicable legal requirements.

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately at admin@sendet.app if you suspect unauthorized access. We reserve the right to suspend or terminate accounts that violate these Terms.

You retain ownership of content you contribute. You grant us a limited, nonexclusive license to host, store, format, display, and transmit that content to operate Sendet, including sharing it with page readers and sending enabled notifications. We do not sell your content or use it for advertising.

Permission to share. Post information about another person only with their permission or other lawful authority. This includes health information, photographs, and information about children. For a child, you must have appropriate parental or guardian authority. Share only what you are comfortable making available to your chosen audience.

Page access. Pages are password-protected by default. Owners may allow password-free reading, and signed subscriber email links can grant access without entering a password. Readers can forward passwords, links, messages, or copies of content. Search-engine exclusion is not a guarantee of confidentiality. A page password is an access control, not end-to-end encryption.

Family co-authors. Owners control page settings and may invite or remove co-authors. Each co-author uses their own account. Authorized co-authors can write and manage updates on the shared page; invite only people you trust with its content. Removing a co-author ends their author access but keeps their existing posts on the page. Ownership of a contribution does not transfer merely because it appears on a shared page. The owner can delete the page, including shared contributions.

Reading and commenting. No account is required to read a page you can access. Commenting and reacting require sign-in. Pro purchases do not grant ownership or author permissions.

You agree not to use Sendet to:

• Post content that is unlawful, harassing, defamatory, obscene, or harmful to minors
• Post or distribute medical misinformation or content intended to deceive or mislead
• Harass, threaten, or intimidate other users in comments or any other feature
• Post personally identifying information about others without their consent (doxxing)
• Infringe on any third party's intellectual property or privacy rights
• Distribute spam, malware, or unauthorized commercial solicitations
• Attempt to gain unauthorized access to any part of the Service or another user's account
• Impersonate any person or entity

We may remove or restrict any content at our sole discretion, with or without notice, for any reason including but not limited to violation of these guidelines.

5.1 Plans

Prices are in U.S. dollars. Pro is a one-time purchase for the stated term, not a recurring charge. Any available discount and the final amount are shown at checkout.

5.2 Who can purchase

An adult author or reader with the required page access may purchase or renew Pro. Pro applies to the page, not to an individual user. We send the owner a purchase notification that may include the purchaser’s checkout email address. The purchasing party, not the page owner, is entitled to request refund consideration under Section 5.5.

5.3 Expiration

Upon expiration, new update emails, photo uploads (including page photos), comment submissions, and new family co-author invitations are disabled. Existing content and comments remain available subject to page access settings and moderation. Existing co-authors retain author access unless removed by the owner. Basic text updates remain available.

5.4 Renewals

Pro does not automatically renew. Each renewal adds 365 days from the current expiration date, or from the renewal date if Pro has already expired. Early renewals do not lose remaining time.

5.5 Refunds

All purchases are final, except as required by applicable law or as explicitly provided in Section 13 (Service Discontinuation). If you believe you were charged in error, contact us at admin@sendet.app promptly, preferably within 30 days. This request does not limit rights or deadlines provided by applicable law.

5.6 Payment processing

Stripe processes payments. We do not store full payment card numbers. Stripe handles payment information under its Privacy Policy; any additional terms for an optional payment service are presented by that service at checkout.

5.7 Notification delivery

We do not guarantee delivery of email notifications. Delivery depends on third-party email infrastructure and factors outside our control, including spam filters and recipient mail server policies. We are not liable for undelivered, delayed, or misdirected notifications.

Your use of the Service is governed by our Privacy Policy, incorporated into these Terms by reference.

All software, design, and branding comprising Sendet are owned by Little Warrior Labs LLC or its licensors. "Sendet" and associated logos are trademarks of Little Warrior Labs LLC. We grant you a limited, nonexclusive, nontransferable right to access and use Sendet in accordance with these Terms. You may not copy, modify, distribute, or reverse-engineer our software except as permitted by applicable law or an applicable open-source license. This restriction does not limit your rights in your own content.

We respect copyright. To report suspected infringement, email admin@sendet.app, addressed to Little Warrior Labs LLC, Copyright Reports. This is our general copyright-reporting contact; it is not a representation that we have a registered DMCA designated agent.

8.1 Copyright reports

Include the copyrighted work, the material and page URL you are reporting, your name and contact information, and your physical or electronic signature. State your good-faith belief that the use is not authorized by the copyright owner, its agent, or the law; state that the report is accurate and, under penalty of perjury, that you are the owner or authorized to act for the owner. We review reports and may remove or restrict content under these Terms.

8.2 Disputing a removal

If you believe we removed your content by mistake, contact us with the original location and your explanation. Where a statutory DMCA counter-notification procedure applies, a counter-notification must include your signature, identification and former location of the material, a statement under penalty of perjury of your good-faith belief that removal resulted from mistake or misidentification, your name, address, and telephone number, and consent to the jurisdiction of the federal district court for your address (or, if outside the United States, a district where the service provider may be found), together with agreement to accept service of process from the complainant or their agent. We follow applicable notice, forwarding, and restoration requirements, including the 10–14-business-day restoration period where applicable unless we receive notice of a filed court action seeking to restrain the alleged infringement. Content may remain restricted for an independent violation of these Terms.

8.3 Repeat infringements

We may terminate accounts for repeated copyright infringement. Do not submit knowingly false reports or responses.

No medical or emergency service. Sendet is a communication tool, not medical advice, diagnosis, treatment, or an emergency monitoring service. Do not rely on a post, comment, or notification for urgent care. Contact a qualified healthcare professional for medical advice and local emergency services for emergencies.

The Service is provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Service will be uninterrupted or error-free.

We are not responsible for any loss, corruption, or deletion of user content, whether resulting from technical failure, user error, or any other cause. You are solely responsible for maintaining independent backups of any content you consider important.

To the fullest extent permitted by applicable law, Little Warrior Labs LLC's total liability to you for any claim shall not exceed the greater of (A) the amount you paid to the Company in the 12 months preceding the claim or (B) $50.00. In no event shall the Company be liable for any indirect, incidental, special, consequential, or punitive damages, even if advised of the possibility of such damages.

The prorated refund obligation set forth in Section 13 (Service Discontinuation) is an express exception to and carve-out from the cap above, and represents the Company's sole and exclusive obligation with respect to refunds upon permanent service closure.

You agree to indemnify, defend, and hold harmless Little Warrior Labs LLC and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses — including reasonable legal fees — arising out of or in any way connected with: (a) your access to or use of the Service; (b) your violation of these Terms; (c) your content; or (d) your violation of any third-party right, including any intellectual property or privacy right.

You may request account deletion at any time by emailing admin@sendet.app. Deleting a page in its settings does not delete your account. Retention and deletion are described in Section 2 and the Privacy Policy. We may suspend or terminate your access for conduct that violates these Terms or is harmful to other users, at our sole discretion, with or without notice. Upon termination, your right to use the Service ceases immediately. Sections 7–16 survive termination.

In the event that Little Warrior Labs LLC decides to permanently shut down the Service, we will provide reasonable advance written notice to all account holders via the email address on file and via a prominent notice on the Service. We will make reasonable efforts to provide data export options during the notice period.

If we permanently close Sendet, we will refund paid, unused Pro coverage from the actual closure date. For each purchase, the refund equals the amount actually paid after discounts multiplied by the unused portion of that purchase’s coverage period. For stacked renewals, we calculate the unused portion of each paid term, including any term that has not started, without double-counting coverage or prior refunds. Refunds go to the original purchaser’s payment method. We will initiate refunds within 30 days of closure; payment-provider processing may take additional time. If the original method cannot receive a refund, we will contact the purchaser to arrange an alternative. These provisions do not limit any more favorable refund rights under earlier terms or applicable law.

These Terms are governed by the laws of the State of Ohio, without regard to conflict of law principles.

14.1 Informal Resolution

Before initiating any formal dispute, you agree to contact us at admin@sendet.app describing your claim and giving us 30 days to attempt informal resolution.

14.2 Binding Arbitration

If informal resolution fails, any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court. The arbitration will be conducted remotely to the extent permitted by AAA rules. The AAA Consumer Arbitration Rules and fees apply, including applicable consumer protections. If AAA declines to administer a dispute, either party may pursue it in a court with jurisdiction under Section 14.5. This provision does not waive rights that applicable law does not permit you to waive.

14.3 Class Action Waiver

You and the Company agree that each may bring claims against the other only in your or its individual capacity and not as a plaintiff or class member in any class, consolidated, or representative action. If this waiver is found unenforceable, the arbitration clause in Section 14.2 shall be void and disputes shall be resolved in court as set forth in Section 14.5.

14.4 Small Claims Exception

Either party may bring an individual claim in small claims court if the claim qualifies under that court's jurisdictional limits, without first engaging in informal dispute resolution.

14.5 Litigation Fallback & Jury Trial Waiver

For any dispute not subject to arbitration or small claims, the parties consent to exclusive jurisdiction in the state courts in Stark County, Ohio or federal courts with jurisdiction over that county. If any provision of this venue clause is found unenforceable, disputes shall be resolved in a court of competent jurisdiction nearest to Stark County, Ohio.

For any dispute not subject to arbitration, you and the Company waive any right to a jury trial.

We may update these Terms from time to time. We will identify material changes on the Service and update the date above. Where required, we will provide advance notice or obtain consent. Account holders will be asked to review the current version when entering the dashboard, and purchasers must accept the current terms before starting a new checkout. Changes do not retroactively reduce rights accrued under earlier terms or paid-term commitments for earlier purchases.

16.1 Entire Agreement

These Terms, together with the Privacy Policy and any supplemental terms posted on the Service, constitute the entire agreement between you and the Company regarding the Service and supersede all prior agreements and understandings.

16.2 Severability

If any provision of these Terms is found unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will remain in full force and effect.

16.3 Waiver

Failure to enforce any provision of these Terms at any time shall not constitute a waiver of the right to enforce that provision in the future.

16.4 Force Majeure

Neither party shall be liable for any failure or delay in performance resulting from causes beyond their reasonable control, including natural disasters, acts of government, internet or infrastructure outages, or third-party service failures.

16.5 No Third-Party Beneficiaries

These Terms do not create any third-party beneficiary rights. No person or entity other than you and the Company has any rights under these Terms.

16.6 Notices

We may provide notices to you via email to the address associated with your account or via a prominent posting on the Service. You may provide notices to us at admin@sendet.app.

16.7 Assignment

You may not assign these Terms or your account without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets, subject to notifying you as described in our Privacy Policy.

Little Warrior Labs LLC
Stark County, Ohio
admin@sendet.app